Come work at one of the best places to work in the Bay Area. Innotas is proud to be recognized as one of the Best Places to Work in the Bay Area by the San Francisco Business Journal. That says a lot about working here at Innotas--we've got happy employees. At Innotas, our competitive edge is our team. We firmly believe that a company's most valuable asset is its people. We select and value employees for their intuition, drive to succeed and passion for delivering superior solutions for our customers. The Innotas team is made up of smart, motivated people, and we are always looking for more. If you would like to explore career opportunities with Innotas, email your resume to jobs@innotas.com. Innotas is an Equal Opportunity Employer.
Careers: Join the Leaders in cloud-based IT Governance
Human-Computer Interaction (HCI) Specialist – San Francisco, CA
Job Description:
Innotas, a leading provider of cloud-based IT Management solutions, is on a mission to improve product usability by leveraging user centric design. To help us fulfill our vision of ultimate ease of use, we are looking for a full time Human-Computer Interaction Specialist in our San Francisco office. Although we would like to believe that San Francisco is the center of the world, we would consider exceptional remote candidates.
HCI specialist will work collaboratively with developers, product managers and customers to refine product requirements and evaluate graphical user interface alternatives in end-user setting.
You would be in unique position to influence product direction, improve ease of use and customer satisfaction. No pressure.
We are a very flat organization which means there is no room to hide, at the same time there is lot of room to shine.
Required Skills and Experience:
- BA, MA, or PhD in cognitive psychology, human factors, or related field, or equivalent experience
- Demonstrated experience in graphical user interface design, specifically in creating wireframes and iterating through designs
- Experience in usability evaluation and testing
- Familiarity with common UI standards and guidelines for browser based products
- Strong end-user advocate and focus on User-Centered Design principles
- Excellent customer and end-user interaction skills, including interviewing and observation
- Good verbal and written communication skills
- Work well in a team environment
- Fast learner, able to quickly ramp up on new technology and product space
Preferred Skills and Experience:
- 5+ years in user experience design teams building browser based products
- Deep understanding of how mobile applications and social networking have changed enterprise applications
- Experience in requirements management and use case creation
- Experience in UI guidelines and style guides creation
- Familiarity with user profiles, task analysis, survey design, and other HCI techniques
- Understanding of Ajax, HTML5, Windows, and other technologies and platforms
- Knowledge of visual design principles and information architecture
- Experience working in development teams using agile methodologies is a plus
Innotas is headquartered in San Francisco, California, in the historic Hunter Dulin Building at 111 Sutter Street. Built in 1926, this gorgeous building was the West Coast headquarters of NBC from 1927 to 1942, among other high-profile tenants. If you’re ever in the area, pop your head in and take in the view of the elaborate hand-painted ceiling in the lobby—and while you’re here, stop by and say hello to the Innotas team up on the 3rd floor.
Linux / Network Administrator
The System Administrator will be part of the Innotas Operations Team reporting to the CTO. The operations team is responsible for the Innotas cloud infrastructure located in Sacramento as well as in the Amazon Cloud. The System Administrator will be play a key role in the uptime, maintenance and operations of the Innotas cloud infrastructure.
Skills/Experience:
- 5 years Linux system / network support; preferably in SaaS environment
- Working familiarity with Tomcat, Apache, Oracle application stack; as well as LAMP
- Experience analyzing, troubleshooting, and resolving issues within various flavors of Linux
- Experience with OpenSource Monitoring Tools such as Zabbix
- Virtualization experience. Preferably VirtualBox
- Experience with Amazon's AWS Environment
Role Expectations:
- Ability to Multi-Task
- 24x7 OnCall support
- Handle and Manage Internal and External Support requests and issues
- Strong technical troubleshooting skills, including the ability to research system, application and network errors, issue re-creation, and read/diagnose log files
- Clearly communicate suggestions, recommendations, and route escalation as required
- Effectively Manage case load
- Follow internal change control process to implement any required production modifications to data and hardware
- Thoroughly document all research and updates utilizing a ticket tracking system; Ability to create policies and procedures
- Ability to Multi-Task; yes. It's THAT important.
This position needs to be based in Sacramento, CA. Please send your resume to jobs@innotas.com with subject line "System Administrator".
Solution/Sales Consultant
The Innotas Solution Consultant is responsible for establishing and executing the technical pre-sales strategy for Innotas. This includes providing technical pre-sales support to the Account Executives and the sales enablement of new hires. Ultimately, the Solution Consultant will play a key role in achieving company objectives and in supporting the sales process by focusing on the management of successful prospect and customer relationships, and supporting the achievement of aggressive sales goals in a rapidly growing and dynamic organization.
Reports to Director, Solution Consulting.
Responsibilities
- Assist with meeting sales targets by supporting Account Executives and Sales Development in active sales cycles
- Deliver technical demonstrations and presentations to mixed audiences including, prospective customers, partners, and industry groups
- Advise Product Management and R&D of technical issues and requests for product features
- Work with Customer Success team to support active sales cycles in POCs as well as through the inclusion of customer success stories in sales storyboarding
- Support the overall improvement of the Innotas Demonstration through configuration and demonstration flow updates
- Perform support for RFP and Security Questionnaires for Account Executives
- Support the overall enablement of the Sales organization through established training sessions and informal communications
Required experience and skills:
Must be a leading contributor individually and as a team member, taking initiative, and providing direction and mentoring to others. Work is non-routine and very complex, involving many aspects of the company positioning as well as the overall solution.
- English – business level written and spoken
- Prior Pre-sales experience (2+ Years)
- PPM industry experience
- PPM software experience
- Software Development and Configuration Experience
Must be located in the San Francisco Bay Area or be willing to relocate to San Francisco. Travel is required at times, but is expected to be less than 20%.
Please send your resume to info@innotas.com with subject line "sales/solution consultant".
Implementation Consultant, Professional Services - San Francisco, CA
Innotas is seeking individuals with business and technology consulting experience to configure and implement our enterprise-class SaaS product at our headquarters in San Francisco, CA. You will work closely with customers and the Innotas Product management team to design and configure customer solutions to address their business needs and solution requirements. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. The right candidate will have a passion and energy to work in a startup, entrepreneurial, and fun and fast-paced environment.
Skills/Experience:
- 2-3 years consulting or software professional services experience
- Previous software package implementation or administration experience
- Business process consulting experience
- Working understanding of software application architectures
- Working understanding of databases and data modeling
- Understanding of Portfolio Management, Program Management, and Project Management
Role Expectations:
- Configure application to meet client requirements
- Provide support and education to customer on Innotas and configuration
- Manage implementation schedule, activities, client communication
- Ability to manage multiple concurrent client implementations
- Work with Innotas Engagement Managers and client to ensure project meets the client objectives
- Work with clients to drive implementation plan and communicate milestones
- Contribute to service delivery standards and best practices, develop re-usable knowledge capital
- Act as a customer advocate and liaison to Product Management
- Ability to work in a highly autonomous and self-directed environment
- Excels in a high-powered team environment
If you are up for a rewarding challenge, please send your resume to: jobs@innotas.com.
Web 2.0+ Client Engineer - San Francisco, CA
Job Description:
Are you an ExtJS 4 guru? Can you design a client-side MVC solution that performs correctly and efficiently on all of the popular web browsers? Do you factor out reusable pieces? Are you passionate about building a frictionless user experiences that makes it easy for customers to complete their work? Do your designs scale and render nicely on tablet based browsers?
We are looking for real engineers that are passionate about Web UIs to join our team. Innotas is a true multi-tenant SaaS vendor with big name customers, doing serious work. All new UI development is based on ExtJS and HTML 5. All of our developers work closely with product management to design and build the future.
Required Skills and Experience:
Solid object oriented design skills and deep javascript expertise are required. Proficiency in most of the following: HTML, CSS, AJAX, ExtJS, Java, Tomcat, MVC frameworks, and unit testing. Excellent verbal and written communication skills are necessary. B.S. in Computer Science or equivalent experience.
Preferred Skills and Experience:
M.S. in Computer Science or equivalent experience. Designed, developed, and supported sophisticated, scalable, web applications for 3+ years. ExtJS 4.x development using a client-side MVC architecture. Experience with collaboration and knowledge-based systems. Experience working at start-ups. Domain knowledge in Project and Portfolio Management. Familiarity with the tools used in our development environment is a plus: Ant, Subversion, JUnit, JsUnit, JSLint, and Selenium.
If you are up for a rewarding challenge, please send your resume to: techjobs@innotas.com.
Server Engineer - San Francisco, CA
Job Description:
Are you ready to take on the challenge of massive scalability in a customizable, multi-tenant architecture? Are you capable of solving real world problems involving caching, extensibility, security, auditing, reporting, web services and more? Are your designs capable of driving a high volume web UI while providing fault tolerance and redundancy? Do you have a passion for getting things done and seeing your code used by tens of thousands of users? Can you change the tires while the car is moving?
If you can honestly answer yes to the above, we want to talk to you. Innotas is a true multi-tenant SaaS vendor with big name customers, doing serious work. All of our developers work closely with product management to design and build the future.
Required Skills and Experience:
To be qualified, candidates must have designed, developed, and supported sophisticated, scalable, web-based applications for 5+ years. Object oriented design skills and deep java expertise are required. Proficiency in most of the following: Java, caching solutions, threading, query optimization, SQL, Oracle, MVC frameworks, unit testing, and scalability testing. Excellent verbal and written communication skills are necessary. B.S. in Computer Science or equivalent experience.
Preferred Skills and Experience:
M.S. in Computer Science or equivalent experience. Experience building configurable, multi-tenant, web-scale, SaaS solutions with sophisticated reporting. Experience with collaboration and knowledge-based systems. Experience working at start-ups. Domain knowledge in Project and Portfolio Management and familiarity with the tools used in our development environment is a plus: Ant, Subversion, JUnit, and YourKit.
If you are up for a rewarding challenge, please send your resume to: techjobs@innotas.com.
Account Sales Executive - San Francisco, CA
The Position:
The Account Sales Executive is a key member of our sales team. This position will require you to parlay business contacts that you make into long term business relationships, as well as to market our extensive services and product solutions to business entities via phone, mail or electronic marketing. Along with a solid understanding of technology applications, products and services, your previous successful phone and direct sales experience are required.
This position is intended to provide experience in direct sales and account management activities. Incumbents are responsible for providing overview information to clients on the telephone. A solid understanding of our products and services and the ability to sell technology with extraordinary customer satisfaction are the qualities that will make you very successful in this opportunity.
The professional that we seek should be able to demonstrate strong communication skills, thrive in a fast-paced environment with multiple challenges and possess the ability to organize and prioritize work activities to produce consistent results.
This position is intended to provide experience in direct sales and account management activities. Incumbents are responsible for providing overview information to clients on the telephone. A solid understanding of our products and services and the ability to sell technology with extraordinary customer satisfaction are the qualities that will make you very successful in this opportunity.
The professional that we seek should be able to demonstrate strong communication skills, thrive in a fast-paced environment with multiple challenges and possess the ability to organize and prioritize work activities to produce consistent results.
Skills:
- Excellent verbal skills: ability to speak clearly, confidently and professionally both on the telephone and in-person about software capabilities, approach, culture, process, etc.
- Writing skills: ability to write clearly and succinctly, to adapt writing style to match the audience, and to develop complete, polished proposals
- Strong organization and follow though skills
- Must be self-motivated, ambitious and possess a winning attitude
- Must be aggressive with outbound demand generation activities
- Persuasive and energetic personality
- Demonstrated capacity to meet and exceed quota
Education:
4 year degree
5+ years of Hi-Tech Sales experience
5+ years of Hi-Tech Sales experience
If you are up for a rewarding challenge, please send your resume to: techjobs@innotas.com.
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