Case Studies: Innotas Customer Success Stories

Broadlane

Organization

Broadlane is a group purchasing organization (GPO), dedicated to making quality healthcare affordable. They direct traffic between hospitals and medical equipment makers and negotiates contracts on behalf of its customers, using the combined purchasing power of its client base to get good deals on medical and surgical supplies, capital equipment, drugs, information technology systems, and even labor. Broadlane's capabilities and expertise come from over 800 team members, 400 operating client supply chains, 150 KPI's, clinical and financial analytics, lean process transformation, and advanced temporary staff programs. Their comprehensive supply chain offering is focused on client success and delivers client-driven, clinically aligned sourcing, flexible engagement models, and proprietary technology. Today, Broadlane manages approximately $10 billion in contract volume.

Business Opportunity

• Build an integrated view for project delivery, status and financial health reporting from the top down
• Replace the manual consolidation of excel spreadsheets for capital spend on each project with a centralized system of record.
• Standardize the format of the information different stakeholders required while improving the reporting accuracy
• Improve work prioritization within the organization and to create a better picture of capacity and demand
• Move from project management to project portfolio management for the high level consolidated views the business required
• Need for a consolidated view and visibility into what work is being accomplished within the IT organization

Solution

• SaaS On-Demand IT Governance and Project Portfolio Management tools from Innotas
• After conferring with Gartner as well as the PMI chapter in Dallas, Broadlane began evaluating several vendors and three vendors made the short list. Daptiv, Sciforma and Innotas
• Innotas PPM was selected for its ease of use and simple functionality.
• Dashboards provide consolidated reporting across the project and program portfolio
• Rationalizing capital projects from maintenance and enhancement requests with Innotas PPM functionality
• Innotas time tracking module used for understanding duration of tasks and projects, along with who has availability

Results & Benefits

• Aligned portfolios across the ITSM service model for Broadlane IT's 14 services for both capital and enhancement work providing comprehensive IT oversight
• Achieved major efficiency gains in financial reporting using Innotas
• Finalized the agile development process within the IT organization by using the best practice templates native to the Innotas application
• Support clear views into resource management and capacity for better decision making and staffing of capital projects
• The ability to now prioritize all requests in a central repository with scoring metrics
• Created consolidated CIO and management dashboards detailing project spend by service as well as critical project metrics such as issue and risk tracking, customer satisfaction ratings and defect density