Service Request Management
Control and manage requests for new application initiatives
The Innotas cloud Application Portfolio Management (APM) software gives you the ability to seamlessly bring existing service desk and application work requests together with your project work—enabling a full view of your portfolio. Effectively govern work, resources, and time in a single solution.
Capture: Gain a single point of entry and real-time status for enhancement, bug fix, application change, and maintenance requests
Organize: Categorize requests by application type and have visibility into requests for applications that you want to tolerate, invest, migrate, or eliminate
Integrate: Seamlessly bring requests from existing systems into the Innotas environment through the Innotas Integration Platform.
Effortlessly track and manage your organization’s applications
IT organizations often pour resources into maintaining applications that are no longer in use. These efforts take time and money away from higher value projects and work. Eliminate the problem with intuitive application management from Innotas.
Maximize Resources: Achieve the best use of current budgets and resources, evaluate requirements, and plan for future needs
True Cost Analysis: Uncover the true cost of sustaining & investing in your applications
Rationalization: Align applications to business objectives and goals—determine which ones should be outsourced, retired, or maintained using real-time information for informed decision making.
Application Portfolio Management
Maintain full visibility into your organization’s applications
Innotas provides a comprehensive inventory and status of applications and related resources in a single, complete solution.
Prioritize: Create simple, custom scoring algorithms that prioritize the application portfolio
Alignment: Align applications to strategic business goals
Plan: Model your application portfolio based on your user-defined specifics and build business cases using cost, resource, and effort estimates
Know who’s working on what and for how long
Innotas Application Portfolio Management (APM) has the industry’s most robust resource management enabling you a fully integrated real-time visibility into resource capacity, demand and skill-level. With sophisticated tools for managing resources, Innotas lets you quickly and efficiently complete IT initiatives – supporting business growth at a lower cost.
Real-Time Data: Instant access to resource capacity and demand by initiative, role, or other defined fields
Time Tracking: Promote accountability & improve organizational performance by knowing who is working on what. Enable teams to work more efficiently by giving them visibility into where they spend their time.
Reporting: Gain visibility into resource utilization, capacity, throughput, and availability
Avoid cost overruns from sustaining operations
Making IT a true strategic force in your business requires careful control of IT costs. . Managing to a budget is impossible without the ability to track and manage costs and billable time in real-time.
Financial Tracking: Monitor time, budgets, and expenses for both billable and non-billable activities
Financial Reporting: Report on estimates versus actuals for application portfolios
System Integration: Integrate with existing financial systems, which supply required data such as labor costs for specific roles and individual resources