In 2016, 73% of budget decision makers felt that 2017 will be a very good year, but when asked how they were performing, 52% responded that things weren’t going to plan. Why the disconnect?

When the customer is at the center of your business strategy, meeting their expectations is a critical element to achieving revenue growth, yet companies struggle in knowing that the strategies they’ve put in place brought the results they predicted.

Join guest speaker Margo Visitacion, VP and Principal Analyst at Forrester Research as she discusses challenges companies face in meeting customer expectations and best practices to overcome:

  • Lack of transparency and inconsistent measuring programs
  • Difficulty measuring the impact of programs
  • Traditional KPIs bringing limited visibility to portfolio optimization

Creating a framework that leverages Objectives and Key Results (OKRs) in combination with KPIs help enterprise architecture (EA) and portfolio management office (PMO) bring greater focus and transparency.

Watch on demand to learn how your organization can build a more focused portfolio management practice today!

 

Webinar Details

Margo Visitacion

Presenter: Margo Visitacion, VP and Principal Analyst, Forrester Research

Duration: 1 hour

What attendees are saying

“Very good Webinar. Different approach that is actually very timely as our organization looks at moving to an Agile organization.”

“Very interesting and inspiring. Thank You.”

“Great content!! Lots of questions, which is always a good sign!”

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