Webinar: Why Your Service Desk Needs PPM
March Madness is full of surprises – low ranking teams advance, favorite teams fall short, and too much action to stay on top of every little detail. Sound like your service desk strategy? Your service desk does not have to be like March Madness.
Watch our on-demand webinar “Why Your Service Desk Needs PPM” to learn how you can increase enterprise value by:
- Prioritizing the “right” things and not the “next” things
- Creating a consolidated view into all IT activities (operational and strategic)
- Ensuring efficient resource planning and scheduling to deliver on your commitments
- Improving portfolio planning and business alignment
Getting your tournament bracket in order is nearly impossible, but organizing your service desk and making a bigger impact is not.